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    ARE YOU A BLACK OWNED BUSINESS? 

    Yes, we are black owned business. 

    WHY DID MY ORDER COME FROM CHINA?

    Our fulfillment teams are located in China, California, and Canada. Majority of our products comes from China. We do not hold ready-made inventory for immediate shipment.

    WHEN WILL MY ORDER BE SHIPPED? PLEASE READ

    After production is complete.

    Production time is 7-10 business days. 

    The reason for this time frame is that we do not hold ready-made inventory for immediate shipment. The majority of our products are made, as each order is placed by our fulfillment team in California, Canada, or China.

    Once production is complete shipping to:

     

    USA 

    7-15 days 

     

    UK • EU • AU • NZ 

     7-15 days  

    CA • IT • DE • ES • NL • CH •SE • JP • RU
    UA • IL • NO • TR • HU • PL • LU
    FI • IE • PT • KR • SG • MY • HK
    SA

    10-15 days 

     

    BR • MX • BE • DK • AT • CZ
    GR • AR • PE • CL • ZA 

    15-35 days

     

     

    DO YOU PROVIDE PRIORITY SHIPPING?   

    No. 

     

    DO YOU SHIP INTERNATIONALLY?

    Yes, we ship worldwide. 

     

    HOW MUCH IS INTERNATIONAL SHIPPING?

    International shipping is $14.99 on our end. We do not pay customs taxes or fees.

     

    WHAT IS YOUR RETURN POLICY?

    Please click the link below to view our return policy.

    https://ankarablvd.com/pages/shipping-returns

    THE PRODUCT I RECEIVED IS DEFECTIVE! CAN YOU PLEASE PROVIDE THE POLICY REGARDING SUCH MATTERS?

     

    If the product you have received has defected please email us (Info@ankarablvd.com) immediately and we will rectify the issue for you ASAP. Please include a picture of the defective product in your email.

    WHAT TYPE OF FABRIC IS THE PRODUCTS MADE OF?

    Please read the product descriptions. Our products are not made out of authentic Ankara fabrics.

    DO YOU HAVE THIS SHOE IN A LARGER SIZE?

    Men: For the majority of the shoes no, however, we do have a small selection of shoes all the way up to size 15. On our website search for "Large Size" 

    Ladies: Maybe, most of the time we carry the same shoe for men. Please check our men's selection for a larger shoe size and convert the size. For example, if you wear a size 8 in women, you will be size 6.5 in men. See the chart below:

     

     

    CAN I APPLY A DISCOUNT CODE AFTER I PLACE AN ORDER?

    Unfortunately, no. Please make sure to enter the correct discount code before checking out. See below:

    To use your discount code:

    1. On the checkout page, enter the discount code near your subtotal

               

    1. Enter your code

              

    1. Click Apply

           

     

     

    If you have checked all of the above and are still having issues with the code, please email us info@ankarablvd.com to report the website issue and we will try to further assist you with the code. 

     

    HAVE MORE QUESTIONS? 

    Please feel free to email us anytime at info@ankarablvd.com. Someone will get back to you within 24 hours or less.